Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
During high-volume periods, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–10 business days |
| International Shipping | 7–14 business days |
Delivery times are estimates and may vary depending on your location and carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
International Shipping
We currently ship internationally to selected countries.
Please note:
- International orders may be subject to customs duties, taxes, or import fees.
- These charges are the responsibility of the customer.
- Delivery times may vary depending on customs processing in your country.
Delayed or Lost Orders
If your order has not arrived within the estimated timeframe, please contact us at:
Email: mybakingstraw@gmail.com
We will work with the shipping carrier to locate your package and resolve the issue as quickly as possible.
Incorrect Address Information
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately at mybakingstraw@gmail.com.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include:
- Your order number
- Photos of the damaged item and packaging
We will review the issue and arrange a replacement or refund if applicable.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: mybakingstraw@gmail.com